RJMM will accept the return of damaged or defective merchandise for credit or replacement within (60) sixty days from the date of purchase.
Any discrepancy or claim against an invoice must be submitted in writing to RJ McCowan Ministries within (90) ninety days from the date of invoice.
If you have any questions or concerns contact our Customer Service Representatives Monday through Friday, from 9:00 am – 3:00 pm (EST).
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.
Please have the product information available when you call so that we may assist you.